🛡️ Privacy Policy
Welcome to Sood General Store 🛒 (https://soodgeneralstore.com) — your trusted source for everyday essentials. We care about your privacy and take steps to protect your personal data.
🔍 1. What Information We Collect
We may collect the following information when you interact with our website:
- 👤 Personal Information: Name, email, shipping & billing address, phone number
- 💳 Payment Details: (processed securely via third-party payment gateways — we do not store card numbers)
- 📦 Order Information: Items purchased, order history
- 🌐 Device Data: IP address, browser type, cookies, geolocation, and browsing behavior
🎯 2. Why We Collect Your Information
We use your data for:
- 🧾 Processing Orders: Confirming, shipping & tracking orders
- 💬 Customer Support: Helping you with returns, inquiries, or complaints
- 🛒 Improving Your Experience: Personalizing product recommendations
- ✉️ Marketing: (only if you opt-in) — offers, deals, and updates
- 🔒 Fraud Prevention: Keeping your account safe
🤝 3. Who We Share Your Information With
Your data may be shared with:
- 💼 Trusted Third Parties such as:
- Payment gateways (e.g., Stripe, PayPal)
- Shipping companies (e.g., USPS, UPS, FedEx)
- Marketing/email tools (e.g., Mailchimp)
- ⚖️ Legal Authorities, if required by law
We do not sell or rent your personal information — ever ❌
🛑 4. Your Rights & Choices
You have full control over your data:
- ✏️ Update or correct your info anytime
- ❌ Opt-out from marketing emails
- 🧹 Request data deletion (as per applicable law)
Contact us via email to take action on your data:
📩 support@soodgeneralstore.com
🔐 5. How We Protect Your Data
Your privacy is a priority:
- 🔒 SSL Encryption (your data is transferred securely)
- 🧱 Secure servers
- 🕵️ Fraud protection monitoring
- 🔐 No payment details stored on our servers
Despite our efforts, no online platform is 100% secure — but we do everything possible to protect your data.
🍪 6. Cookies Policy
Cookies help us enhance your shopping experience. We use:
- 🔧 Essential Cookies: For cart, checkout & login
- 📊 Analytics Cookies: Understand user behavior
- 🎯 Marketing Cookies: Show personalized ads
You can disable cookies anytime via your browser settings.
👶 7. Children’s Privacy
Our site is not intended for children under 13. We do not knowingly collect personal data from children.
📅 8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.
📬 9. Contact Us
If you have questions about this Privacy Policy or want to exercise your data rights, contact us:
📨 Email: support@soodgeneralstore.com
🌐 Website: https://soodgeneralstore.com
📍 Address: 2409 Glengyle Dr. Vienna Va 22181.